‘So filthy that we cleaned the whole accommodation ourselves’: Britannia is named the UK’s worst hotel chain for the ELEVENTH year running by Which? – while Indigo and Hub by Premier Inn are joint No.1

Britannia has been named the UK’s worst large hotel chain by Which? for the 11th year in a row.The ‘awful’ chain yet again has come bottom of an annual survey by Which? that asked more than 5,000 respondents to assess 28 large and nine small hotel...